ECOGREEN LANDSCAPE TECHNOLOGIES PVT LTD. Warranty Program
Ecogreen Landscape Technologies Pvt Ltd warranties are an important part of the support provided by the Ecogreen Landscape Technologies Pvt Ltd Network. Through this program we offer assurances to our clients and our agents that every Ecogreen Landscape Technologies Pvt Ltd system will be a long-term success.
- Ecogreen Landscape Technologies Pvt Ltd Material Warranties
- Ecogreen Landscape Technologies Pvt Ltd products to be of good quality and manufactured to meet published data sheets.
- Published Data sheets provide information on approve usage and handling and identifies warranty duration.
- Ecogreen Landscape Technologies Pvt Ltd System Warranties
- Recommended Minimum Requirements
Ecogreen Landscape Technologies Pvt Ltd recommends that the following items be listed as minimum requirements for a system warranty supplied to the client from approved contractors:- An Ecogreen Landscape Technologies Pvt Ltd Certified Contractor who has maintained an active status with Ecogreen Landscape Technologies Pvt Ltd must carry out installation of the system.
- All system parts and materials must be purchased through Ecogreen Landscape Technologies Pvt Ltd or an Ecogreen Landscape Technologies Pvt Ltd India approved agent. This includes but is not limited to, growth mediums, plants, irrigation equipment, containers, support structures etc.
- A maintenance contract between the Owner and an active Ecogreen Landscape Technologies Pvt Ltd Certified Contractor must be in effect for the complete term of the warranty.
- The maintenance contract must describe the proposed maintenance schedule and procedures, and be in compliance with Ecogreen Landscape Technologies Pvt Ltd standard maintenance contracts and best management practices.
- Required documentation must be filled out and kept in the client/contractor binder. Documentation includes the project information sheet, irrigation specs and programs, pictures of completed project, list of vegetation used and maintenance program Documentation must be received by Ecogreen Landscape Technologies Pvt Ltd prior to 30 days after the completion date.
- All work and execution on the project must be in accordance with the Ecogreen Landscape Technologies Pvt Ltd specification that was current at the time of project completion.
- Recommended Minimum Requirements
- Maintenance Protocols
- Maintenance is a part of Ecogreen Landscape Technologies Pvt Ltd Living wall or Ecogreen Landscape Technologies Pvt Ltd system and a maintenance contract is required to support system warranty.
- Maintenance should meet or exceed “Best Management Practices” established by Ecogreen Landscape Technologies Pvt Ltd.
- Maintenance performed by non-Ecogreen Landscape Technologies Pvt Ltd Certified Contractors does not support Ecogreen Landscape Technologies Pvt Ltd India Warranties.
- Maintenance schedules outlining all tasks must be submitted to the owner.
- Growth medium amendments like inoculation; nutrient applications or pest control may from time to time be required to maintain plant vigour and system performance. These are to be recommended by the Certified Contractor and included in the maintenance contract.
- A maintenance report must be completed after each visit and signed off by the owner and the contractor. A copy of each report must be kept with the contractor and the owner to create a project history log.
- Plant Mortality and Replacement Factors
- Different systems will have different plant replacement factors. Plant replacement factors identify the amount of vegetation expected to be replaced over the term of the maintenance contract as part of the normal operation of the system. Plant replacement factors are identified in the maintenance program and are part of the maintenance costs.
- Plant replacement factors vary depending on variables like type of plants specified or type of system. A claim may be triggered if plant replacement exceeds the replacement factor
- Exclusions
- Any components of a system not included in the “Listed Components” chart in the warranty document are not covered by the system warranty.
- Growth medium amendments or nutrient applications may be required depending on the system spec and are part of the maintenance program and therefore are not subject to any warranty claims.
- Any system failure due to breach of the maintenance contract by the owner will render the warranty null and void.
- To qualify for either warranty purchases or to make a warranty claim the owner must be within the payment terms of the Ecogreen Landscape Technologies Pvt Ltd Certified Contractor.
- There is no warranty against system failure due to microclimates not identified in the project information sheet.
- Warranty Approval
- Required documents in 2.1.5 must be properly filled out and kept in the Client Contractor binder, which is to be kept on site.
- Clients should confirm all documentation is compliant with Ecogreen Landscape Technologies Pvt Ltd.'s recommended programs and best management practices.
- If the Contractor is unable to meet the criteria required by Ecogreen Landscape Technologies Pvt Ltd for the warranty, Ecogreen Landscape Technologies Pvt Ltd may if it wishes, take any actions needed to meet the criteria needed to qualify the project for Ecogreen Landscape Technologies Pvt Ltd warranty programs.